What Is Man Doing To The Earth Religion Essay

What Is Man Doing To The Earth Religion Essay THREE HUNDRED years ago, man lived much closer to nature. For the most part, he was not threatened by man-made changes to the global environment in the way he is today. The industrial revolution had not begun. There were no power stations, factories, automobiles, or other sources of widespread pollution. The thought of mans ruining the whole earth may have been hard for him to imagine. Yet, even back then, a warning about global ruination was in wide circulation. That warning was found in the last book of the Bible, and it foretold a time when God would intervene in mans affairs to bring to ruin those ruining the earth.-Revelation 11:17,  18. How comforting for all who are concerned about modern mans mismanagement of the earth to know that the Creator of our magnificent planet will save it from ruin! But, you may wonder, have we really reached such a critical situation that Gods intervention is needed? Well, consider some of the facts and judge for yourself. Forests beautify the earth and provide food and shelter for several million different species. As trees grow and manufacture food, they perform other vital services, such as absorbing carbon dioxide and releasing precious oxygen. Thereby, National Geographic says, they offer one antidote to the global warming that threatens life on earth as we know it. But man is ruining his forest heritage. North American and European forests are dying from pollution. And the demands of industrial nations are decimating tropical forests. An African newspaper explained that in 1989, 66 million cubic metres [of tropical wood were] expected to be exported-48  percent to Japan, 40  percent to Europe. Also, in some lands, farmers burn forests to create farmland. Soon the fragile forest soil becomes exhausted, and the farmers have to burn more forest. It is estimated that in this century alone, nearly half the worlds forests have vanished. Oceans Earths oceans also play a vital role in cleaning the atmosphere, and mans activities are ruining them. Vast quantities of carbon dioxide are absorbed by the oceans. In turn, phytoplankton absorbs carbon dioxide and releases oxygen. Dr.  George Small explains the importance of this life cycle: 70  percent of the oxygen added to the atmosphere each year comes from plankton in the sea. Yet, some scientists warn that phytoplankton could be seriously depleted because of ozone reduction in the atmosphere, which is believed to be caused by man. Also, man dumps garbage, oil, and even toxic wastes into the ocean. While some countries agree to limit the wastes they allow to be dumped at sea, others refuse. One Western nation even reserves the right to dump nuclear wastes at sea. Famed ocean explorer Jacques Cousteau warns: We must save the oceans if we want to save mankind. Drinking Water Man is ruining even his drinking water! In poor lands, millions of people die each year because of contaminated water. In richer nations, water sources are contaminated by, among other things, fertilizers and pesticides that wash into rivers and seep into groundwater. In 1986 the world production of pesticides was 2.3 million tons, and the rate of increase is reported to be 12  percent per year. Another source of pollution is chemical dumps. The metal drums containing the chemicals, explains Scientific American, are nothing less than time bombs that will go off when they rust through. This type of pollution, the journal adds, is happening worldwide in thousands of chemical waste dumps. The result? All over the earth, once pure rivers are being turned into industrial sewers. It is estimated that 20 million Europeans drink water from the Rhine, yet this river is so polluted that sludge dredged from its bed is too dangerous to use for landfill! Farming Practices Alarmingly, man is even ruining his farmland. In the United States alone, 20  percent of the land set aside for irrigation has been damaged, according to Scientific American. Why? Because overirrigation adds too much salt to the soil. Many countries have ruined much valuable land in this way. As much land is now being taken out of production due to salinization as is being brought into production through new irrigation projects, states The Earth Report. Another widespread problem is overgrazing,  which may be contributing to the spread of deserts. Too Many Motor Vehicles So much for our planets land and water. But what about its air? This too is being ruined, and the culprits are many. To mention just one, consider the automobile. Following are warnings from three influential scientific journals: Motor vehicles generate more air pollution than any other single human activity. (New Scientist) There are currently 500 million registered automobiles on the planet .  .  . Filling their tanks consumes about one third of the worlds production of oil. .  .  . The number of automobiles is increasing more quickly than the population. (Scientific American) Petrol [gasoline] in all phases of production, use and disposal is a major source of environmental degradation and disease.-The Ecologist. Yes, our planet is being abused, ruined. Its seas, drinking water, farmlands, and even its atmosphere are being polluted to an enormous extent. Surely, this alone would suggest that the time is near for God to intervene and bring to ruin those ruining the earth. (Revelation 11:18) However, there are other, even worse, ways in which the earth is being ruined. Let us see just what they are. A World Government The only way to combat the  greenhouse effect and other emerging  environmental  disasters is a world government, says Dr.  Kenneth Hare, renowned geographer and  climate-change expert. Humanity is mounting a deadly assault on nature, Hare warned. The planet is threatened not just by a nuclear holocaust but by ecological misuse, reports the Calgary Herald, a Canadian newspaper. Hare claims that three billion tons of carbon are spewed into the atmosphere annually by automobile exhausts and industrial smokestacks. Computer studies show that even with moderate economic growth, carbon-dioxide levels would double by the year 2075. Weve created a global problem, and without regulation of the environment on a global scale, well be in trouble, said Hare. What Dr.  Hare recommends is indeed logical. Still, can man ever hope to establish a global government that would be able to do such things as regulate economic growth, develop nonpolluting energy sources, and convince humankind to embark on a program of worldwide environmental care? Hardly! Gods Word clearly says: To earthling man his way does not belong. It does not belong to man who is walking even to direct his step. (Jeremiah 10:23) However, this does belong in the hands of God. As the Prince of Peace, his Son, Jesus Christ, will administer a world government that will rule in justice and righteousness. Under his heavenly rulership, mankind will not imperil the environment.-Isaiah 9:6,  7; 11:9; Daniel 2:44. Oh, for Some Fresh Air! BY AWAKE! CORRESPONDENT IN BRITAIN WHEN you breathe, do you inhale fresh air? Present-day air pollution is a bigger enemy than smoking, claims a doctor quoted in The Times of London. In England and in Wales, contaminated air kills an estimated 10,000 people every year. Worldwide, especially in large cities, the situation is serious. Many blame the automobile industry for polluting the atmosphere. To reduce dangerous exhaust, new vehicles in many countries now come fitted with catalytic converters, which reduce pollution. The hydrocarbons in exhaust gases have dropped to 12 percent of the 1970 levels, with similar reductions of nitrogen oxides and carbon monoxide. Babies in strollers are particularly vulnerable because they ride at the level that cars spew out fumes. But air pollution threatens car occupants as well. Reportedly, the contamination is three times higher inside cars than outside. Further hazards come from inhaling benzene fumes from fuel as you fill your cars fuel tank. Now the most prevalent form of air pollution worldwide is Suspended Particulate Matter, says a 1993-94 United Nations environmental data report. Apparently, tiny bits of soot, or particulate matter, have the ability to penetrate deep into the lungs and there deposit damaging chemicals. The depletion of the ozone layer high above the globe attracts much press comment. At ground level, however, sunlight acts on the nitrogen oxides and other volatile elements of air pollution to produce high levels of ozone. These levels have doubled in Britain during this century. These gases damage paint and other building materials, cause disease in trees, plants, and crops, and appear to trigger respiratory problems in some people. Although most of the ozone pollution occurs in towns, surprisingly it is the rural areas that suffer the worst effects. In the urban areas, nitrogen oxides mop up the excess ozone, but where these oxides are sparse, the ozone has free rein to wreak damage. Additionally, air pollution is up to 70 times higher inside homes than outdoors, reports The Times. Here the fumes from air fresheners, mothballs, and even dry-cleaned clothes pollute the air. Cigarette smoke likewise adds to health risks indoors. What, then, can you do to protect your family? The Times of London offered the following suggestions. à ¢Ã¢â€š ¬Ã‚ ¢ Reduce your use of the car. If possible, share transportation with others. Drive smoothly. If stuck in a traffic jam or otherwise stationary for more than a couple of minutes, switch off the engine. If possible, on hot days park your car in the shade to reduce pollution produced by fuel evaporation. à ¢Ã¢â€š ¬Ã‚ ¢ Choose to exercise in the early mornings when ozone levels outdoors are generally low. à ¢Ã¢â€š ¬Ã‚ ¢ Outlaw smoking in the home. à ¢Ã¢â€š ¬Ã‚ ¢ Keep bedroom windows slightly open at night to lower humidity and move allergens outside. No doubt you agree: Oh, for some fresh air! Warning! This Water May Be Hazardous to Your Health CAN you imagine turning on the water tap at your kitchen sink, holding a lighted match to the faucet, and witnessing a horrifying eruption of flames? Can you imagine a freshwater river that bursts into flames at the drop of a lighted cigarette? Would you be appalled if your bathwater was too thick to drink but too thin to plow and piling up in one end? Does it boggle the mind to think of river water that can develop a picture from a negative before your eyes? What would be your reaction if your tap water came out with a head on it, looking like bock beer? Do you have to open the window at your sink so as not to stink up the house when water is drawn from the faucet? Does your marriage mate leave the morning pot of coffee untouched because of its unusual strength, only to discover later that no coffee had been added yet? Or is your water crystal clear, pure in taste, but your family repeatedly suffers from headaches, dizziness, dysentery, or skin rashes after drinking it? Or would the suffering of tremors, blindness, and impairment of the central nervous system best describe the symptoms? Did you know that not long ago one third of humanity was in a perpetual state of illness because of impure water and that ten million people were dying each year, not for the lack of it, but because of it? Can all of this be the figment of a wild imagination-the stuff of science-fiction movies? Unfortunately, the scenarios are true. It has become obvious that man today has the awesome genius to poison completely every living thing on the face of the earth and in the waters below. Most of this has come about through his efforts to make life easier-mitigating pain and disease, bringing the world closer to his living room through communication, pursuing his quest into outer space, and making  destructive  implements of war. Most of this is caused by mans creation of new but deadly chemical compounds. Six years ago, over 60,000 such chemical concoctions were on the market-35,000 of which were classified as either deadly or extremely hazardous to our health, with thousands more being formulated each year. From these chemical cocktails have come equally dangerous and highly toxic wastes that are disposed of by dumping them into the earth, rivers, and streams, with little thought of the consequences it would have on people or environment. A Boon to Farmers, a Bomb to Earths Waters Pesticides, herbicides, and fertilizers have been a boon to the worlds farmers, but they have been a bomb to earths waters. For years farmers in Californias San Joaquin Valley sprayed their grapes, fruit, and tomatoes with the pesticide DBCP, only to discover in recent years that it can cause cancer and sterility in humans. Although the spraying has stopped, the poison hasnt stopped percolating through the layers of the earth and into the underground water system. Thirty-five percent of the wells in the valley have DBCP, said a spokesman for the health department. In one county in California, 250,000 people run the risk of DBCP contamination, reported Newsweek magazine. Other pesticides affect the nervous system. Still others are suspected of causing various other illnesses. Some herbicides have been discovered to have serious effects on the brain, rendering the victim immobile. In many agricultural areas, fertilizers have raised nitrate concentrations above health standards set out in some countries. These chemicals, too, have infiltrated aquifers. Detergents, solvents, dry-cleaning fluids, septic-tank cleaners, to mention a few, have been highly developed through chemistrys progression. The result has been marvelous benefits to mankind. However, as these products percolate through the earth, the result has been a contamination of earths pure waters for generations to come. We are poisoning ourselves and our posterity, said one environmentalist. Many of the millions of underground gasoline storage tanks at the service stations dotting the highways and city streets leak, as reports show, and their highly explosive contents seep into the ground and percolate through the well-water systems. They can cause houses and barns to burst into flames when the fumes reach a lighted match. Flames from a water faucet are all too common as a result of this underground witches brew of death-dealing chemicals oozing into the water system. It was thought that the earth itself would purify these chemicals as they trickled through the layers of the earth, rendering them harmless. In the past decade, however, it has been discovered that many of these dangerous chemicals have not been filtered out but go right through to the aquifers, contaminating them for generations to come. Ground-water contamination is the result of sins committed a long time ago, said James Groff of the American Water Works Association. Nobody had the foresight to predict it. The sins, however, continue to be committed to this date. The Environmental Protection Agency estimates that in the United States alone 1.5 trillion gallons of hazardous waste leak into the underground water system each year. Much of it is deliberately dumped by unscrupulous and greedy men without regard to the terrible, terrible damage to mans water and health. Just 1 gallon of solvent will contaminate 20 million gallons of ground water to exceed safe levels set by most states, said one scientist. When one thinks in terms of a trillion gallons of waste, then the expression, water, water everywhere, and not a drop to drink, looms up as being a potentially frightful reality. A Time Bomb, Slowly Ticking Away Ground water and its contaminants, said the chairman of the House Subcommittee on Environment, Energy and Natural Resources, represent a potential time bomb, slowly ticking away. Theres a growing belief that this problem will be the next great crisis of the 1980s. The New York Times reported: There is wide agreement, however, that the contamination of ground water is by far the most serious and difficult problem affecting the quality of drinking water and now constitutes a subterranean time bomb. Theres no doubt we have a time bomb on our hands, warned a University of Arizona scientist. The question is how big the bang will be. A person does not have to put his ear to the ground to know how big the bang will be. Already the world shudders in fear of the coming explosion. For example, it has been estimated that by the year 2000 a fourth of the worlds water supply could be unsafe for drinking. A third of the water in Chinas major rivers is polluted beyond safe limits for human consumption, said Worldwatch Institute. According to Thane Gustafson, a specialist on Soviet Union affairs, that country will face a greater demand for water by the year 2000 than its waters can supply because of water pollution today. South America faces a similar crisis-a water supply too contaminated for its people to drink. Either we manage to limit the waste of water or by the year 2000 we shall be dying of thirst, proclaimed the United Nations World Conference on water. Without being guilty of exaggeration it is easy to foresee that in the very near future the world will be literally dying of thirst, either as a result of pollution or present wasteful usage, the conference said. People in all parts of the earth experience the devastating effects of the time bomb that appears to have exploded on the world scene already. When one considers, for example, that 70 percent of Indias drinking water is polluted and is the cause of much of the countrys illness, it becomes no exaggeration to say that its waters and all life dependent on them cry out for a cure. And what can be said of the Third World countries and the dying people looking for clean water? Truly, the world faces a dilemma of unprecedented proportions. Water-borne diseases kill 30,000 people every day, said Swiss water-treatment expert Dr.  Maarten Schalekamp. Only a third of mankind possesses what he called irreproachable drinking-water facilities, while another third of earths inhabitants is drinking contaminated water. The remaining third has very little water of any kind. And so it goes. Poisoned waters percolating through the earth, rushing through its rivers, meandering down its streams, cascading over its falls, while a great portion of mankind inevitably drinks to its death. Truly, a time bomb of mans own making! Jehovah God, the Creator of earth, man, and all life-giving waters, has set ticking his own time bomb by which he will bring to ruin those ruining the earth. (Revelation 11:18) It is set to go off at his appointed time, and those who have ruined the earth, the air, and the water will not be able to defuse it or to escape its destructive forces. The year 2000 continues to be pointed to by man as being a critical time. Whether the guilty live to see that feared year remains to be seen. Only Jehovah knows. Following the destruction of those whom God now holds accountable, the earth will be restored to a paradise, and rivers of waters of life, clean and pure, will be abundant for every living thing. Our Beautiful Earth-How Much of It Will We Leave Our Children? ACCORDING to published reports, 1.7  billion children have been born into the world since the year 1970. If they constituted a nation, it would be the worlds largest. Is it not fair to ask, What kind of world are we leaving them? Over 25 years ago a prominent doctor of the U.S. Public Health Service observed: We all live under the haunting fear that something may corrupt the environment to the point where man joins the dinosaurs as an obsolete form of life. In the intervening years, that fear has intensified. Last year a national forum, addressed by nearly a hundred biologists, warned that coming was a wave of mass extinctions such as wiped out the dinosaurs, only this time it would not be by a natural development but by human activities. This year Worldwatch Institute released its report State of the World 1987. It said: A sustainable society satisfies its needs without diminishing the prospects of the next generation. By many measures, contemporary society fails to meet this criterion. Questions of ecological sustainability are arising on every continent. The scale of human activities has begun to threaten the habitability of the earth itself. The Institutes report said that the demands of over 5  billion people-and their numbers are increasing by 83  million a year-are overwhelming the regenerative capacities of earths biological systems. Chemical pollution is thinning the atmospheric ozone and may lead to causing more skin cancers, impairing human immune systems, and retarding crop growth. If acid rain continues, not only will more lakes and forests die but soils will acidify further and may take decades, if not centuries, to recover. Intensified farming practices have pushed the rate of topsoil loss beyond that of new soil formation. Deforestation reduces the amount of carbon dioxide used from the atmosphere, and the burning of fossil fuels releases more carbon dioxide than the remaining plants and the oceans can take in. The result is an increase in the warming greenhouse effect that may ultimately melt glaciers and flood coastal cities. The loss of tropical forests means less recycling of water for rainfall and may lead to the creation of deserts. Toxic chemicals, raw sewage, crude oil, nuclear accidents, radon, microwaves, asbestos-on and on could go the listing of mans sins against the environment. State of the World 1987 warns: Never have so many systems vital to the earths habitability been out of equilibrium simultaneously. New environmental problems also span time periods and geographic areas that stretch beyond the authority of existing political and social institutions. No single nation can stabilize the earths climate, protect the ozone layer, preserve the planets mantle of forests and soils, or reverse the acidification of lakes and streams. Only a sustained international commitment will suffice. This commitment is dragging its feet, and time is running out. Hundreds of billions are spent in the arms race; a mere pittance is spent on preserving the environment that sustains us and the neglect of which can kill us. Since 1983 the United States alone has committed $9  billion to the Strategic Defense Initiative research and wants $33  billion more for it from 1986 to 1991-but turns stingy on the environment. The other industrialized nations do likewise. The State of the World 1987 puts the crisis in a nutshell: The time has come to make peace with each other so that we can make peace with the earth. A sustainable future, this report states, calls upon us simultaneously to arrest the carbon dioxide buildup, protect the ozone layer, restore forests and soils, stop population growth, boost energy efficiency, and develop renewable energy sources. No generation has ever faced such a complex set of issues requiring immediate attention. Preceding generations have always been concerned about the future, but we are the first to be faced with decisions that will determine whether the earth our children inherit will be habitable. The following article shows the crisis developing over toxic chemicals. The Ugly Side of Industrial Chemicals IT WAS just after midnight on a cool December evening in 1984 that the worst industrial accident in history happened. A world away from the Republic of India, few people were familiar with the name Bhopal, an industrial city with a population of more than 800,000, located almost at the center of the country. Its sleeping residents were unaware of the death-dealing events developing a stones throw away. At the U.S. Union Carbide plant in Bhopal, a storage tank holding 45  tons of methyl isocyanate (MIC), a deadly chemical used in making pesticides, began building up dangerously high pressure. Suddenly, from a malfunctioning valve, a cloud of poisonous gas began spreading death and agony over the quiet city. It snuffed out the lives of more than 2,500 men, women, and children. It maimed more than a hundred thousand others. The death of thousands of animals-water buffalo, cattle, and dogs-caused the countryside to be littered with dead bodies that clogged the roads and city streets. Bhopal became a giant makeshift crematory, burning the dead around the clock. Seventy funeral pyres, with bodies stacked 25 high, consumed the dead in their flames. Others were buried in hurriedly dug mass graves-scores of bodies at a time. Later another catastrophe hit Europe and was called Bhopal on the Rhine. A chemical spill from an industrial plant above Basel, Switzerland, dumped 40  tons of poisonous waste into the Rhine. It killed hundreds of thousands of fish and eels as it drifted downstream along the German-French border, into the Rhineland and then through the Netherlands to the North Sea. One newspaper editorialized: The Swiss used to be considered clean, their industry safe, and that included the chemical industry. That is all past now. The residents of Bhopal and communities along the Rhine River had become the victims of a technological age that boasts the compounding of more than 66,000 chemical concoctions. Many are formulated to make life easier for man, yet, ironically, a vast number are highly toxic and can cause fatal and devastating side effects, both to humans and to the entire biological system. One expert classified these chemicals as biocides. Many are the chemicals with long names that few people can pronounce and that for convenience bear letters such as PCB, DDT, PCDD, PCDF, TCDD. This alphabet soup of toxic chemicals is a deadly hazard both to humans and to earths resources on which man must rely to live. Thousands upon thousands of releases of toxic substances into the environment occur each year, said a spokesman for the U.S. Environmental Protection Agency. Such releases pose a threat to the quality of air, surface water, and underground drinking supplies, and poison the soil for decades to come. The U.S. Environmental Protection Agency estimates that in the United States alone, 1.5  trillion gallons of hazardous chemical wastes find their way into the underground water systems each year. Knowing that just one gallon of solvent will contaminate 20  million gallons of groundwater to exceed safe levels, it is staggering to compute what catastrophic damage 1.5  trillion gallons of poisonous chemicals are doing. Because of hazardous chemicals and wastes and the careless dumping of them, rivers and streams are being polluted. Fish are dying. As the rivers and streams enter the oceans, the death-dealing chemicals pour with them, and in some places where ocean life was once plentiful, today, according to famed oceanographer Jacques Cousteau, fish can no longer be found. Bird and animal life is also threatened by the contamination. Even wildlife sanctuaries prove to be no haven. Ten national wildlife refuges are contaminated by toxic chemicals and another 74 may be in danger. .  .  . Agricultural runoff containing selenium and other chemicals has killed large numbers of waterfowl in the refuge, reported The New York Times of February  4, 1986. World experts do not paint a promising picture for the future. The rapid diminishment of earths resources does not end with the loss of soil and the pollution of air and water. What about earths great tropical rain forests that for millenniums have raised their leafy arms hundreds of feet into the air? Are these too in danger of going the way of other resources that are diminishing before our eyes? Whether we realize it or not, our lives are affected by these luxuriant handiworks of Jehovah, as the next article will show. What Future for Us and Our Children? A FAMILY cannot spend more than it makes and remain solvent. A nation cannot pay out more than it takes in and still prosper; nor can we continue our deficit spending of the environment. We cannot squander more soil than is formed, create more carbon dioxide than plants can use, cut down more trees than we replace, pollute more air and water than earth can recycle. Environmental deficits, like national deficits, will demand an accounting. They will be paid, either in money and international cooperation or in lives-ours and our childrens. Modern technology has made the ruining of the earth possible. It could be used to prevent it. Why isnt it? Love of money. It would cost billions. This world cannot see-or in its selfishness will not see-beyond its own shortsighted materialistic desires. Since it refuses to pay in money, it will pay in loss of topsoil, loss of forests, loss of aquifers, hothouse atmosphere, poisoned water, mounting sickness, human lives. And to hold onto its money, this world is selling off its childrens future. Will it wake up in time? Historys answer is not reassuring, but Gods answer is. Jehovah God himself says that he will step in and bring to ruin those ruining the earth. (Revelation 11:18) He will remove from earth those ruining its environment and destroying its beauty, for he created it to be life-sustaining and beautiful. The heavens are my throne, and the earth is my footstool, he says, and: I shall glorify the very place of my feet.-Isaiah 66:1; 60:13. He created it to be inhabited by people who love righteousness-and it will be, by millions who once lived in the past, by millions who are living now, and by millions of children yet to be born. This he has recorded in his Word, the Bible, and you can read it for yourself at Isaiah 45:18 and John 5:28,  29. Then, cared for by those who love it, the earth will regenerate itself into the beauty with which our Creator originally endowed it. Then righteously disposed persons and their children will have a future, a glorious one: Just a little while longer, and the wicked one will be no more; and you will certainly give attention to his place, and he will not be. But the meek ones themselves will possess the earth, and they will indeed find their exquisite delight in the abundance of peace. The righteous themselves will possess the earth, and they will reside forever upon it.-Psalm 37:10,  11,  29. And never die? And never die! God himself will be with them. And he will wipe out every tear from their eyes, and death will be no more, neither will mourning nor outcry nor pain be anymore. The former things have passed away. (Revelation 21:3,  4) Too good to be true? No, this present wicked world is too bad to remain.-Daniel 2:44. But you and your children can remain. Jehovah God makes it possible through the sacrifice of his Son. To learn of Jehovah and of his Son will mean everlasting life for you and your children-life in a new world wherein righteousness is to dwell. (John 3:16; 17:3; 2  Peter 3:13) This can be the happy future for you and your children. Whether it is or not is up to you. Pollution-Who Causes It? THIS island is government property under experiment. The ground is contaminated with anthrax and dangerous. Landing is prohibited. This sign posted on the Scottish mainland opposite Gruinard Island warns off would-be visitors. For the past 47 years, since an experimental explosion of biological weapons during the second world war, this beautiful island has been contaminated by the disease agents of anthrax. Gruinard Island is an extreme example of pollution. But milder forms of ground pollution are a problem that is widespread and growing. Ground Pollution on the Increase One cause of this ground pollution i

Forest Fire Danger Modelling Environmental Sciences Essay

Forest Fire Danger Modelling Environmental Sciences Essay Forests constitute a large part of the earths renewable natural resources. Besides serving as an important source of food, fuel wood, fodder, timber etc, it also plays a pivotal role in maintaining a near ideal environmental condition for life sustenance (Biswadip Garia et al., 2007). Forest fires are natural or manmade disasters that occur throughout the world. Controlled forest fire is a useful, efficient and legitimate tool for environmental management such as forest clearance, field preparation, regrowth for livestock, and reduction of fire hazard. If the forest fire is un-controlled then it becomes a disaster. It adversely affects on humans, animals and plants. Annual fires may decrease the growth of the grasses, herbs and shrubs, which may result in increased soil erosion (Kandya et al., 1998).Forest fires cause wide ranging adverse ecological, economic and social impacts. In a nutshell, fires cause: indirect effect on agricultural production and loss of livelihood for the trib als (Biswadip Gharai et al., 2008). In 1982-1983, fires burned 3.6 M ha of scrub and forests in East Kalimantan, Indonesia, alone. These fires caused local extinction of some plants and animals and economic losses in forestry, non-timber forest products and agriculture of approximately $9 billion (Kinnaird and OBrien 1998). Chemical reactions of the gases released by fire leads to an increase in atmospheric ozone and the deposition of acidic compounds downwind from fires, which in turn can affect the physiology of plants and ecosystems in these areas. The ecological and socio-economic consequences of wild land fires in India include -Loss of timber, loss of bio-diversity, loss of wildlife habitat, global warming, soil erosion, loss of fuel wood and fodder, damage to water and other natural resources, loss of natural regeneration (IFFN Report: 2002). Forest fires also pose serious health hazards by producing smoke and noxious gases. The burning of vegetation gives off not only carbon dioxide but also a host of other, noxious gases (Green house gases) such as carbon monoxide, methane, hydrocarbons, nitric oxide and nitrous oxide, that lead to global warming and ozone layer depletion. Consequently, thousands of people suffered from serious respiratory problems due to these toxic gases. Burning forests and grasslands also add to already serious threat of global warming. Recent measurement suggest that biomass burning may be a significant global source of methyl bromide, which is an ozone depleting chemical. In 1997 up to 5 M ha got burned in Indonesia. The smoke of these fires affected the health of 70 million people and disrupted the economies of Indonesia, Malaysia and Singapore causing a total economic loss estimated at $4.4 billion (Kinnaird and OBrien, 1998). Fires affect animals mainly through effects on their habitat. Fires often cause short-term increases in wildlife foods that contribute to increases in populations of some animals. These increases are moderated by the animals ability to thrive in the altered, often simplified, structure of the post fire environment. The extent of fire effects on animal communities generally depends on the extent of change in habitat structure and species composition caused by fire (Smith et al., 2000). Forest ecosystems are capable of storing large quantities of carbon in trees, other organic matter, and soil. Forests may also reduce the amount of carbon dioxide in the atmosphere through increases in biomass and organic matter accumulation. Forest fires add the pool of carbon dioxide into the atmosphere. Thus, Forest fires contribute to increasing atmospheric CO2 concentration and, therefore, intensifying the greenhouse effect. The perturbation of atmospheric chemistry induced by global biomass burning is comparable in magnitude to the effect of fossil fuel burning (Lindesay et al., 1996). In June and July 1998 catastrophic wildfires had an estimated impact of $600-800 million in north eastern Florida, valuing the economic effects associated with category-2-hurricanes (Butry et al. 2001). Government policies: According to the Constitution of India, the central and state governments in the country are enabled to legislate on forestry issues. The implementation part of the forest policy/programmes lies with the state government. Thus, fire prevention, detection, and suppression activities are the responsibility of the state governments forest departments. The policy, planning, and financing are the primary responsibility of the Central Government (Ministry of Environment and Forests Report: 2007). Forest fire and its management have long history in Indian forestry. Forest fire occurs quite frequently during summer season. The conventional methods of fire protection cover an elaborate network of fire lines, fire watchtowers, block lines and guidelines (Roy et al., 2005). The monitoring and management of forest fires is very important in tropical countries such as India, where forests are prone to fires annually causing adverse ecological, economic and social impacts (Kiran Chand et al. 2006). Indian fire scenario: Forest fire is a major cause of degradation of Indias forests. It is estimated that the proportion of forest areas prone to forest fires annually ranges from 33% in some states to over 90% in others. According to the recent State of Forests report, the forest cover in India is 67.5 M ha, constituting 20.5 % of its geographical area, represented by 41.68 M ha (12.68 %) of dense forest and 25.87 M ha (7.87%) of open forest (FSI, 2003). Studies carried out by Forest Survey of India reveals that on an average 53 percent forest cover of the country is prone to heavy to light fire (State of Forest Report, 1997) and 6.17% of the forests are prone to severe fire damage.. Forest Survey of India estimated that about 1.45 million hectares of forest are affected by fire annually. In India there are very few cases of fire due to natural causes. The majority of the forest fires in the country are human caused. For getting information on forest fires in India in real time basis, Forest Survey of India is using satellite data procured on daily basis by the Forest Fire group of University of Maryland, USA. Forest Fire Group in association with NASA uploads information on active forest fires of the whole world on the Web Fire Mapper (http://maps.geog.umd.edu) on the daily basis. The updated information for the current date is available at around 10.30 AM for India on this website. U.S. based this group obtains information on global fires from the MODIS (Moderate Resolution Imaging Spectro-radiometer) sensors that are on the board of their Terra and Aqua Satellites. In India we have our own space programme in place for detecting forest fires in real time basis. Indian Space Research Organization (ISRO) through its array of IRS satellites, Environment Satellite (ENVISAT) and through its Defense Meteorological Satellite Program-Operational Line scan System (DMSP-OLS)a programme that helps in detecting fires during night, is helping the field mangers in identifying forest fire recurrence zones, forest fire risk assessment, potential areas for fire line alignment, fire watch towers locations, fire recovery analysis, monitoring fire progression, assessing near real time damage and in mitigation planning etc issues. As part of Disaster Management Support Programme of Department of Space, Decision Support center (DSC) is established at NRSC for working towards effective management of disasters in India. Under DSC activities of NRSC, considering the importance of forest fire management in India, a comprehensive system Indian Forest Fire Response and Assessment System (INFFRAS) integrating multi sensor satellite data and ground data through spatially and temporally explicit GIS analysis frame work is planned (NRSA Report: 2006). The INFFRAS is designed to meet the requirements of the forest department at following three levels. Pre fire : Preparatory planning for fire control; During fire : Near real time active fire detection and monitoring; Post fire: Damage and recovery assessment and mitigation planning. Information of fire locations on daily basis with in 1-2 hours of the satellite ground pass can be viewed on their web site (www.nrsa.gov.in) Fire Danger Rating Index: Fire danger is the resultant of factors affecting the inception, spread and difficulty of control of fires and the damage they cause (Chandler et al. 1983). If any of these factors are absent, then there is no fire danger (Cheney and Gould1995). the various factors of fuels, weather, topography and risk are combined to assess the daily fire potential on an area. Fire Danger is usually expressed in numeric or adjective terms. Fire danger indices are an important tool for fire and land managers. Effective Forest-fire management is based on sound knowledge of the potential for ignition, behaviour, difficulty of control, and impact of fire in a given situation. Forest-fire danger-rating systems provide a framework for organizing and integrating scientific knowledge and operational experience, and they are a cornerstone of modern fire management (S.W. Taylor et al 2001.) Fire danger rating systems are used by fire and land management agencies to determine levels of preparedness, to issue public warnings, and to provide an appropriate scale for management, research, and law for fire related matters (Cheney and Gould 1995). All these systems integrate weather variables to assess fire danger, calculated as a numerical index. A variety of fire danger ratings are used around the world, including the McArthur Forest Fire Danger Index (FFDI, McArthur 1967), used in the eastern parts of Australia, the Forest Fire Behavior Tables (FFBT, Sneeuwjagt and Peet 1998), developed for use in Western Australia, the Fire Weather Index (FWI, van Wagner 1987) used in Canada, the National Fire Danger Rating System (Deeming et al. 1977) used in the USA and the Nestrov Fire Danger Index System used in the Russia. Why Himachal Pradesh: Forests are an important resource of Himachal Pradesh. The forests of the state are rich in biodiversity and play a vital role inpreserving the fragile Himalayan ecosystem while also being a primary livelihood source for the rural population and prime source of fresh water for both urban and rural population (Report of Himachal Pradesh Forest Department 2005). Forest wealth of Himachal Pradesh is estimated at over Rs. 1,00,000 crores. Most of precious coniferous forests are of such nature that these cannot be truly regenerated by human beings if these are cut once (Annual plan 2006-07).Forest fires are occurred every year. Recently, in the year 2012, Forest fires have destroyed more than 20,000 acres of forest land and caused a loss of more than Rs 2.6 crores of green property in three weeks. The fires, which first started in the Hamirpur circle, were later also reported in the forests of Shimla, Nahan and Mandi (Madhuri Gaur et al 2012).

The Benefits of the Statehood for Puerto Rico :: essays research papers

Benefits of the statehood for Puerto Rico The intention of this essay is to demonstrate to a vision rational, concordant political leader to the Puerto Rican, American and worldwide reality. It responds to the necessity that to the statehood it is necessary to imagine it and to expose it with all the evidence available, since many Puerto Ricans, including many political leaders, do not know like defending it or exposing it before the peculiar ones or our adversaries. Puerto Rico is smallest and Eastern of the Greater Antilles. The north of Venezuela has left approximately to 500 miles, 80 miles to the east of the Spanish, and to 1.200 miles to the Southeastern of the city of Miami, in the North American state of Florida. The U.S.A. annexed to Puerto Rico to the closing of the Hispano-American War, in 1898. Within the American constitutional system, Puerto Rico is considered a "territory organized, not incorporated." This adjustment, formulated by the Supreme Court of the U.S.A. in a series of opinions known like the Insulars Decisions there by year 1903, treats to Puerto Rico like a foreign property of the U.S.A. in terms of internal relations, but like part of the North American national territory before the international law. In order to complicate the things, like not-incorporated territory, Puerto Rico never it was put in automatic route towards a possible statehood since it they have been all the other incorporated territories, as it they have not either been the other not-incorporated territories of Guam, the Virgin Islands and the Marianas Islands of the North. Confused contradictory and, the situation have been evolving gradually to one of gradual integration of Puerto Rico with the U.S.A. The legal and constitutional evolution of the law and precedents that has been accumulated through the years from the promulgation of the Insulars Decisions have tended to treat to Puerto Rico more and more like a state federated in very many areas of their political and economic subjects, except in the most important subject of their last sovereignty. Why he would be to him advantageous to the U.S.A. to admit to Puerto Rico like state? A political reason - the American generation founding, who underwent in own meat the colonial humiliation, never contemplated that his newborn Republic it became a colonial power. The one is implicit in the American Constitution that all territory acquired by the U.S.A. is directed to a possible statehood.

Hidden Victims :: War Native Americans History Essays

Hidden Victims I pass that hill everyday. I drive along its large base, turning near its northern slope. The marker sits low on the hill, barely noticeable except when the rays of sun hit it that certain way and a long dark shadow is cast across the grass. The small brass plate sits firmly planted atop the cold granite boulder. The blood has long since dried. The cries and screams are silent. The small pine booth sits at the base of the hill, full of information packets and maps concerning the events that took place there long ago. February of 1675 remains flat and echoless upon the pages of our town’s record books. Textbooks may touch on it briefly, if at all; The war lasted only about fourteen months; and yet the towns of Brookfield, Lancaster, Marlborough, Medfield, Sudbury, Groton, Deerfield, Hatfield, Hadley, Northfield, Springfield, Weymouth, Chelmsford, Andover, Scituate, Bridgewater, and several other places were wholly or partially destroyed, and many of the inhabitants were massacred or carried into captivity. (Hudson) Some historians have called it the â€Å"deadliest war in our history." Whose history is it though? Who caused it and how? All these questions have all their answers hidden away in dusty books on old wooden shelves. Undiscovered secrets; stories not told. The preserved colonist view is all that enters our textbooks, the view that we were the sole victims, we are the victors over the heathen savages. Victims are hidden. Relations were peaceful. Massasoit, the noble leader of the Wampanoag Indians, was curious and friendly to these new visitors. Thanksgiving was shared mutually with these new inhabitants. The two cultures existed peacefully, and some assimilation occurred. No anger existed between the two worlds. He did his best to keep his mind and the minds of his people open, ensuring that the visitors would be safe from harm. A descendant of the Wampanoag tribe described Massaoit’s generosity and genuine curiosity. When the first English came, Phillip’s father was a great man, and the English as a little child; he prevent other Indians from wronging them, gave them corn and showed them how to plant it†¦(Hubbard 275). The proud leader even allowed his two sons to have English names in addition to their Indian ones. Existence seemed promising for each world, exchanging knowledge and goods. The parade marches by, men and women dressed in colonial costume. Men walk by with painted faces and leather moccasins.

A Comparison of Satire in Voltaires Candide and Gullivers Travels Ess

A Comparison of the Satire of Candide and Gulliver's Travels An impartial observer has the ability to make the most critical and objective observation on society and the behavior of man. This impartial observer would see the truth as it is. This same premise may be applied to literary works. A naive character or narrator may be used as an impartial observer, who reveals social truths to the audience through his or her naivete. As Maurois has noted, in writing about Candide, by Voltaire," It was novel of apprenticeship, that is, the shaping of an adolescent's ideas by rude contact with the universe" (101). Jonathan Swift also takes this approach in his work Gulliver's Travels, where Gulliver, the main character, provides a impartial point of reference. The satires Gulliver's Travels, by Jonathan Swift, and Candide, by Voltaire, both make use of naivete to convey satirical attacks on society. In both works, litotes [understatements] are made of extremely absurd situations, which further illuminates the ridiculous nature of a situation. Characters in each novel are made vulnerable by their overly trusting natures. This is taken advantage of, and these characters are left exploited by corrupt people in society. Attacks are also made on authority figures of the world. This can be seen in the characters' reaction to authority. Finally, both works are travel tales, which expose the main characters to many perspectives. This allows the authors to satirize many aspects of society. These two satirical works make litotes of preposterous situations, thus shedding light on the absurdity at hand. This is an especially effective technique, because a character or narrator is involved in a ridiculous situation. The reader, from an... ... French Novelist Manners and Ideas. New York: D Appleton and Company, 1929. "Introduction to Gulliver's Travels." Norton Anthology of English Literature, The Major Authors. Ed. M.H. Abrhams et al. Sixth ed. New York: W. W. Norton and Company, 1995. Lawler, John. "The Evolution of Gulliver's Character." Norton Critical Editions. Maurois, Andre'. Voltaire. New York: D. Appleton and Company, 1932. Mylne, Vivienne. The Eighteenth-Century French Novel. Manchester: University of Manchester Press, 1965. Pasco, Allan H. Novel Configurations A Study of French Fiction. Birmingham: Summa Publications, 1987. Quintana, Ricardo "Situation as Satirical Method." Norton Critical Editions: Jonathan Swift Gulliver's Travels. Ed. Robert A Greenberg. New York: W. W. Norton and Company Inc., 1961. Van Doren, Carl. Swift .New York: The Viking Press, 1930.

A Memorable Term Essay

In Mr. Rodriguez’s Spanish 1-2 class, we have learned so many new things and have had the amazing opportunity to gain more fluency in another language. Some of the goals we had in the beginning of the term were to learn the appropriate level of Spanish, for example more knowledge of verbs, and how to say basic conversations and greetings. We were expected to have learned everything we were taught, and the basic part of the Spanish language. Mr. Macfarland was our Spanish teacher, and his techniques were that we did our homework in homework packets, and we would sing our vocabulary, which benefited us and helped us memorize it in an easier way. When we took test, quizzes and answered questions aloud, he could judge if we were learning or not by the answers we would give, or the grades we would receive. The family project we did in Mr. Macfarland’s class was definitely the most memorable and enjoyable assignment we did. Throughout my freshman year, I didn’t do any other project that was like the family project we did in his class, and that is what made it so enjoyable. It was fun to go through old pictures, and be able to sort of introduce you’re family to your class. I did well in my Spanish class, receiving high grades on most assignments. Some of the difficulties I experienced were doing homework, because that was the only class I had homework in everyday and also book work, because it was hard to understand sometimes. I learned many new interesting things; I learned how to have a conversation in Spanish, also verbs in Spanish. Throughout this term I have improved greatly. I have gained a lot more knowledge, because in the beginning of the term the only thing I could say was hello. As for my achievements, I am so proud that I received an A in my class, because that was highly beyond my expectations. I would grade my effort about a B-, because there were a lot of times I would slack off and not do homework and my performance about a B because I sometimes talked during that class but paid attention and got serious when it was necessary. Learning Spanish can benefit me in my future because I will be able to slightly comprehend others when they are speaking Spanish, which is very important because many people speak Spanish in San Diego. Also, I will continue learning Spanish for my sophomore year. I did not have issues out of school that affect my classroom experience. Next year I would like to improve my effort, and if I continue taking Spanish in college it could help my transcript from having learned a second language. To reach my goals in the near future, I will continue taking languages because I feel it is something I need to succeed and something I enjoy doing. During this Spanish class, I have had so many amazing experiences it is beyond belief. I will never forget how comical and odd Mr. Mac was. I will also never forget how he made us sing our vocabulary because I have never been able to have fun while learning the meaning of words. Overall, I have made many memories in this Spanish 1-2 class that I will never forget.

Address Customer Needs Essay

Task 1: The first customer contact transaction discussed in the Task 1 is when the customer drops in the shop to buy a particular commodity & fetches help from the sales personnel. This is an incident which happened in one of the leading clothing store i.e. Marks & Spencer’s. The customer contact was in person. The duration of the entire transaction was 15 minutes. The customer was unable to fetch a product which suits her requirement. Her need was to buy a pair of navy blue jeans with size 28 inches (Ramsey & Sohi, 1997). She was unable to locate the counter where in the jeans were placed. The person who was doing the customer contact was responsible to handle sales within the store. The line of work or industry they cater to is the merchandise sector. Marks & Spencer’s deals in providing its customer with high end clothes ranging from fashionable tops to formal shirts, sporty t-shirts, jeggings, leggings, skirts, knee length dresses, party wear clothes & lingerie. Yes, there is evidence that, the sales person was prepared for such type of transaction. It is seen that, the sales person deals with such type of transactions every day. Therefore, he has ways to sort out the things & satisfy the needs of the customer. The evidence which was seen in this particular situation was that, he accompanied the customer till the rack where in 28 waist size jeans were kept. He was there with the customer all through her buying process. The listening skills of the sales person were up to the mark. He did his bit to sort out the things at his part. The sales personnel was both listening as well as questioning the customer in order to know the needs of the customer in a well defined manner. The sales person asked the customer the right kind of questions such as the waist size, preferable color, pattern of the pair of jeans, etc. See more: Analysis of Starbucks coffee company employees essay This shows that, the sales person was able to stimulate the thoughts of the customer & provide solutions for the same. In case of this situation, the non verbal communications which were looked upon from the sales person were appropriate to the current problem. In case of this situation some of the nonverbal communications which were used by the sales person were use of his arms, facial expressions, maintaining eye contact with the customers to show case high levels of interest, body movements & postures, etc  (Ramsey & Sohi, 1997). The sort of language which was used by the sales person was apt according to the problems faced by the customer. The customer believed it to be suitable as the sales person was able to resolve the problems in the best possible manner. The customers did not ask for any type of clarification as the language by the sales personal was quite simple to understand & comprehend. There was no different way of talking to the other customers within the store. The sales person used a simple way of knowing the needs of the customers. The sales person communicated with the customer & tried to take feedback from them which helped him to know the needs of the customer in a better manner. No, there was no conflict between the salesperson & the customer. Yes, the salesperson was able to understand the needs of the customer. The tools & techniques used to express empathy with the needs of the customer were done by maintaining fair eye contact, practice empathetic listening, etc. In the end, the need of the customer was satisfied. The customer was happy while moving out of the store. The need of the customer was to buy a 28 waist size navy blue pair of jeans. Initially she was unable to locate the rack which consisted of 28 waist sized jeans. This lead to a problem & the salesperson identified the same to satisfy the needs of the customer (Martin, 2006). The second customer contact transaction discussed in Task 1 refers to a sales call done in a call centre. The customer contact was done over the phone. The duration of the customer contact over the phone was for approximately 7-10mins. The duration of the customer transaction totally depends upon the product or service rendered to the customer. The expert providing the information over the phone would be referred to as the sales & support team who will push the levels of sales. The line of work or industry they are in is the banking industry that provides the financial services to its clients. Yes, there is evidence that the salesperson had prepared for the transaction. The way with which the sales person has been talking to the client portrays the way he has been handling such situations in the past (Ramsey & Sohi, 1997). The listening skills of the sales person were quite empathetic. The sales person cross questioned the client & tried to judge the requirements of the client. The sales personnel used the possible information to tell about the services being offered by him & its usefulness to the client in the near future. Since, it was a sales call carried over phone non verbal  communication techniques could not be observed. The language used by the sales person was a bit complex. The client asked for reconfirmations & clarifications in terms of the meaning of the words, etc. The sales person used the RATER Model to identify the needs of the customer (Martin, 2006). The needs of the customer were divided amongst various categories such as reliability, assurance, tangibles, empathy & responsiveness. There was an agreement amongst the salesperson & the customer. The sales person handled the argument in a very tactful manner. The sales person understood the needs of the customer but was unable to convince the client on certain points. The sales person acted as a patient listener which portrays that he was empathetic towards the needs of the customer. The customer was not fully satisfied with the service provided by the sales person. The type of information which was provided by the sales person to the client was the fair view of all the financial services offered by the same. The information provided was appropriate which helped to identify the own needs of the client. In order to satisfy the needs of the customer either the sales personnel should have forwarded the call to the senior sales person or an in depth analysis of the financial services should have been provided to the client (Jane, 2013). Task2: Collect three different instruments or tools used to collect feedback from customers. Attach screenshots of these instruments in your answer. In a simple report, answer the following questions about each of the three instruments or tools. The three instruments or tools used to collect feedback from customers have been discussed in this section of the report. * Crowd Sound: 1. What information does the instrument or tool collect about the customer? The information which Crowd Sound collects from the customer is in form of a productive dialogue. The dialogue takes into consideration a brief conversation upon the product or service opted for. It is one of the easiest ways to communicate with the customers in order to know their suggestions regarding the product or service. The portal will constantly benefit the organization with the introduction of new ideas, improvements within the existing products, etc. 2. What information does the  instrument or tool collect about the way the organization/product/service satisfied their needs? The information collected by Crowd Sound with respect to a particular product or service is in the form of suggestions or comments produced by the users. This information would help the service provider to moderate its products or services based upon the needs of the customers. 3. In what ways does the instrument or tool allow the customer to provide feedback about the organization/product/service? Crowd Sound has been referred to as an instrument or a tool to collect feedback from its users. The tool collects information in form of vote, suggestions with the help of a customizable widget. This tool is one of the easiest ways to gather feedback regarding on a company’s website or intranet. 4. Overall, is the instrument or tool an effective method of collecting up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements? The instrument i.e. Crowd Sound is an effective method of collecting up to date and relevant feedback. This is because, the users of this site has a convenient way to send in their suggestions, feedback, etc. The suggestions are collected in a systematic manner and are moved from one bucket to another. It is the only instrument which provides features such as suggestions, moderation, feedbacks and iPhone compatibility. * Ideaffect 1. What information does the instrument or tool collect about the customer? Ideaffect will provide the customers a portal to share their views, post suggestions & provides feedback about a given product or service. 2. What information does the instrument or tool collect about the way the organization/product/service satisfied their needs? Ideaffect refers to a feedback community where in the users can log in post their suggestions regarding a particular product or service. Ideaffect integrates the website with a particular website through an embeddable feedback widget tab. 3. In what ways does the instrument or tool allow the customer to provide feedback about the organization/product/service? The ways with which Ideaffect allows the customer to provide feedback about the  organization or product or service can be seen with the help of a feedback widget tab attached along the website, page ratings, and single sign on the public API & domain aliasing. 4. Overall, is the instrument or tool an effective method of collecting up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements? The tool i.e. Ideaffect is an effective method of collecting an up to date and relevant feedback. This is because of the various features attached to it. Some of the features attached along this portal are single sign on & public API, a dedicated feedback website, feedback widget for the concerned website and page ratings. With the help of this tool, the customer will be able to customize the design, embed the widgets & moderate the SSL connections. * User Voice 1. What information does the instrument or tool collect about the customer? Ser Voice would be referred to as a feedback tool which would help to gather feedback by the users in a well defined manner. The interested parties then can use the information to get answers, share ideas & learn from its mistakes. Some of the features attached along this tool are ongoing discussions, simple sign up, integration with face book (Ioana, n.d). 2. What information does the instrument or tool collect about the way the organization/product/service satisfied their needs? The information which is being collected by this tool is to provide an actionable idea as to how to improve the product (Gregory, 2010). User Voice provides a structured forum to its users for voting a particular product or service. 3. In what ways does the instrument or tool allow the customer to provide feedback about the organization/product/service? The various ways with which the tool i.e. User voice allows the customer to provide feedback about the product or service is with the help of feedback forums (which allows the users to post blogs, suggestions, etc), providing support systems, etc (Buleen, 2013). User Voice provides a support system which allows the users share stories as well as understands the customer’s blog. All this is done by building a tool which connects the customers with what is important & what does he want. 4. Overall, is the instrument or tool an effective method of collecting  up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements? The instrument i.e. User Voice is an effective method of collecting an up to date as well as relevant feedback. It delights its customers with the help of customer support. A help desk was launched in the year 2011 which made it one of the powerful portals to collect the information & provide a solution for the issue. References Buleen, C 2013, Body Language Sales Tips, viewed on 8th January 2013, . Gregory, A 2010, 10 Customer Feedback Tools to Help You Improve Your Client Relationships, viewed on 5th January 2013 . Ioana, B n.d., â€Å"THE USE OF READING NONVERBAL MESSAGES FROM CUSTOMERS†, University of Bacau Faculty of Economic Sciences. Jane, M 2013, Customer Empathy, viewed on 8th January 2013, . Martin, S 2006, Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy, John Wiley & Sons, US. Ramsey, R & Sohi, R 1997, â€Å"Listening to Your Customers: The Impact of Perceived Salesperson Listening Behavior on Relationship Outcomes†, RESEARCH NOTE.